Contact Us
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Certainly! Here’s a suggested list of questions for your form, grouped into relevant categories. This will help you gather essential information about the business before the discovery call:
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Business Information:
- Business Name
- Website URL (if any)
- Years in Operation
- Number of Locations
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Contact Details:
- Contact Person’s Name
- Position/Role
- Email Address
- Phone Number
- Preferred Contact Method (Phone/Email/Text)
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Business Specifics:
- What are your primary auto repair services?
- Do you specialize in any particular makes or models?
- How many bays/lifts does your shop have?
- Average number of vehicles serviced per week
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Current Online Presence:
- Do you have a website? If yes, how old is it?
- Are you active on social media? Which platforms?
- Do you currently use any online booking systems?
- How do most of your customers find you? (Word of mouth, search engines, social media, etc.)
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Business Goals:
- What are your top 3 business goals for the next year?
- What’s the biggest challenge your business is currently facing?
- Are you looking to expand your services or target market?
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Digital Needs:
- What’s your primary goal for improving your online presence? (More bookings, better customer communication, showcasing services, etc.)
- Are you interested in implementing any specific features? (Online booking, customer portal, service reminders, etc.)
- How comfortable are you with managing website content?
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Budget and Timeline:
- What’s your budget range for this project?
- Do you have a specific timeline or deadline in mind?
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Additional Information:
- Is there anything else you’d like us to know about your business or your digital needs?
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GDPR Compliance:
- Checkbox: “I consent to [Your Company Name] storing my submitted information so they can respond to my inquiry.”
This comprehensive set of questions will give you a solid understanding of the business before your discovery call, allowing you to prepare tailored solutions and have a more productive conversation. Remember to make only the essential fields required to avoid form abandonment, and consider breaking the form into steps if it seems too long for a single page.